Essilor Luxottica – Retail Optician Skill & Customer Engagement Training
Client Background EssilorLuxottica, global eyewear leader, needed a strong training partner to upskill opticians and store staff for premium customer experience. Challenge Y&Now Intervention Y&Now designed a Luxury Retail & Optician Excellence Program including: Implementation Results Client Feedback “Y&Now elevated our store experience to global standards effortlessly.”
NAREDCO – Real Estate Workforce Professionalism Program
Client Background NAREDCO, India’s national real estate council, aimed to uplift professionalism and customer interaction quality among real estate brokers and developers. Challenge Y&Now Intervention Y&Now crafted a Real Estate Professional Excellence Program: Implementation Results Client Feedback “Y&Now raised the professionalism of our real estate ecosystem tremendously.”
Orientbell Tiles – Retail Partner Capability Enhancement
Client Background Orientbell wanted to strengthen product knowledge and sales capability for its dealer network and showroom staff. Challenge Y&Now Intervention Y&Now built a Retail Excellence & Product Mastery Program: Implementation Results Client Feedback “Y&Now helped build a more professional, skilled and confident dealer ecosystem for Orientbell.”
Hettich – Technical + Behavioural Upskilling for Floor Supervisors
Client Background Hettich, a global furniture hardware brand, faced challenges with floor supervisors who lacked a balance of technical and people skills. Challenge Y&Now Intervention Y&Now created a dual-focus program:(1) Technical mastery: (2) People & communication skills: Implementation Results Client Feedback “Y&Now’s balanced training model made our supervisors both technically sharper and behaviorally stronger.”
TATA Group – Transforming Workforce Productivity Through Behavioral Skills Training
Client Background TATA Group, India’s largest conglomerate, sought a modern L&D partner to strengthen behavioral competency across diverse teams—operations, sales, and frontline staff. Challenge Y&Now Intervention Y&Now designed a customised “Behavioral Excellence & Productivity Program” that included: Implementation Results Client Feedback “Y&Now has redefined our workforce training framework. The programs were practical, relatable, and aligned […]
Castrol India – Building a High-Performance Sales Force
Client Background Castrol India wanted to uplift its nationwide sales team’s performance amidst rising competition and evolving customer behavior. Challenge Y&Now Intervention Y&Now developed a Pan-India Sales Capability Enhancement Program, covering: Modules also included field coaching, role-plays, and client simulation exercises. Implementation Results Client Feedback “Y&Now made our teams sharper and more confident. Their sales […]
Jaquar – Customer Experience & Retail Excellence Transformation
Client Background Jaquar, a global bathware leader, needed to enhance customer experience and product demonstration skills for showroom staff. Challenge Y&Now Intervention Y&Now crafted a Customer Experience Excellence Program: Implementation Results Client Feedback “Y&Now helped elevate our in-store experience to international standards.”